Contac Us

Spotted a massive new casino bonus banner in Canada and want our team to audit the fine print before you deposit? Encountered a predatory "max bet" clause or had your winnings unfairly frozen due to a hidden wagering rule? Or perhaps you represent a licensed iGaming operator looking to submit your latest promotional campaign for our rigorous mathematical review?

At maque.ca, we look beneath the surface of everyday marketing. Whether you are a casual player looking to verify a non-sticky structure or a casino platform seeking an unbiased assessment, you can reach out directly via our verified communication channels.

Direct Communication Channels

  • 📧 General Inquiries & Audit Requests: [email protected]
  • 📞 Toll-Free Canadian Support Line: +1 (800) 974-MAQUE (Available Monday to Friday, 9:00 AM – 5:00 PM EST)

How to Route Your Message

To ensure your inquiry lands with the correct department and is processed efficiently, please use our subject-line routing keys:

Promotional Audits & Predatory Terms Reports

If you want our lead reviewer to break down a confusing set of wagering requirements, or if you believe a casino has unfairly applied sticky rules to your real money deposit:

  • Subject Line Format: Attn: Isabella Rossi - Bonus Audit Request / [Casino Name]

Media, Operator Vetting & Partnerships

We do not sell high rankings. We only feature licensed, stable Canadian casino incentives that pass our manual check for fair wagering (<40x) and clean game-weighting distributions. If your platform meets our strict math-first criteria:

  • Subject Line Format: Partnership Vetting - [Your Brand Name]

General Support & Reader Feedback

If you need immediate help understanding a rollover calculation, tracking an expiry window, or clarifying which payment methods (like Interac vs. Neteller) qualify for a specific welcome match:

  • Subject Line Format: Player Help - Bonus Calculation Support

🔒 Data Privacy Pledge: In complete alignment with our transparent and user-first philosophy, Maque.ca maintains a zero-commercial-tracking policy. We strictly run on secure, encrypted email frameworks and will never sell, rent, or trade your contact information, phone records, or email address to third-party marketing databases or offshore casino networks. Your privacy remains mathematically secure.